PolyJohn Warranty Details:
POLYJOHN PORTABLE RESTROOMS LIMITED 3 YEAR PRODUCT WARRANTY
PolyJohn Enterprises Corp. warrants the major plastic parts of its portable restrooms (plastic front, wall panels, roof, and tank) against any breakage or other problems that prevent the PolyJohn portable toilet
from functioning in accordance with usual practices used in the portable toilet industry and in their intended manner. This warranty covers any damages in material or workmanship for a total period of 3 years (36
months). This warranty extends only to the original purchaser of the PolyJohn portable restroom. Proof of purchase, serial numbers, and photos will be required.
Coverage under this warranty is for a total of 3 years (36 months) from time of manufacture. A part or repair supplied under this warranty will assume the balance of the original warranty period.
During this time period if any major plastic parts covered by the warranty incur damage that prevent it from functioning, PolyJohn will provide replacement parts. Purchaser is responsible for any freight, labor, or other
costs associated with replacement.
Filing Process for Warranty
PolyJohn reserves the right to request inspection of products for verification of defect, which may include returning some or all of the parts with shipping paid for by the purchaser. Once the items have been
returned, inspected, and PolyJohn is found at fault shipping costs will be reimbursed.
To file your warranty claim follow these steps:
1. Go to polyjohn.com/warranty/
2. Fill out necessary contact information
3. Fill in invoice number, date of purchase, product, and product serial numbers.
4. Upload an images of affected products
5. Submit and someone will be in contact with you as soon as possible.
What is Not Covered By Warranty
This warranty does not cover damage or failure contributed to or caused by: Not following PolyJohn assembly procedures, unauthorized modification, acts of God, mishandling, misuse, use of incompatible solvents or
other damaging chemicals, vandalism or accident. In no event shall PolyJohn be liable for labor costs or for incidental or consequential damages.
**THIS WARRANTY IS IN LIEU OF ALL PRIOR WARRANTIES EXPRESSED OR IMPLIED**